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Terms & Conditions

 

Terms of Service

By using the unified messaging services offered by Mox, you agree to be bound by all of the following terms and conditions. These terms and conditions may be modified and amended by Mox from time to time without prior notice to you. Mox will post any amendments and or modifications on Mox’s web site or by email.

 

Service Description

Mox provides fax and voice services, available features include, but are not limited to, fax to email and VoIP . Mox users who elect to subscribe for the Mox Fax2Email, Follow-me or VoIP service will be assigned a unique telephone number. Users may manage service settings via the web.

 

Telephone Number Ownership

The unique telephone number assigned to you by Mox will forever remain the property of Mox. You understand and accept that the ownership of the Mox number assigned to you vests entirely in Mox. The Mox telephone numbers will never be portable. You affirm that no demand will ever be made by you for ownership and/or portability of the Mox telephone number assigned to you.

You understand and agree that upon the termination of your Mox service, for any reason, the Mox telephone number assigned to you may be IMMEDIATELY reassigned to another customer. You agree that Mox will not be liable for damages arising out of any such assignment, even if Mox has been advised of the possibility of such damages.

You further understand and agree that Mox may from time to time need to change the Mox telephone number assigned to you. This change may be for reasons within or without the control of Mox. You agree that Mox will not be liable for damages arising out of any such change, even if Mox has been advised of the possibility of such damages.

 

Your Responsibilities

You are fully responsible for your communications while using the Mox services. You acknowledge that Mox is acting as a passive conduit for the distribution and transmission of information. You agree to the following:

 

  1. Provide true, current, accurate and complete information as prompted by the registration form. You further agree to keep Mox current on any changes in that information.
  2. You are responsible for all acts or omissions that occur under your account or password, including the content of transmissions through the Mox services and maintaining the confidentiality of your password.
  3. You will not publish, distribute or disseminate defamatory or otherwise unlawful material on the Mox system.
  4. You will not use Mox for illegal purposes.
  5. You will not use Mox to threaten, harass, stalk, abuse, or otherwise violate the legal rights (including rights of privacy) of others.
  6. You will not use the Mox service to send junk mail, chain letters or unsolicited messages.
  7. You will not create a false identity for the purpose of misleading others as to the identity of the sender or the origin of the message.
  8. You will not use Mox to infringe on any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy.
  9. You acknowledge that all programs, services, processes, sound, video, music, photographs, graphics, designs, software, technologies, trademarks, inventions and materials comprising Mox service or its advertisers are wholly owned by Mox or its advertisers. You may not copy, reproduce, distribute or create derivative works from the above content without prior written approval by Mox or its advertisers.
  10. You will not resell the use of Mox for commercial purposes without the express written consent of Mox.
  11. You will comply with Australian law regarding the transmission of technical data exported from Australia through Mox.

 

Your failure to observe any of the foregoing limitations may result in civil or criminal liability, and the immediate termination of your Mox service.

 

Termination

Mox may terminate your account with or without cause at any time. Grounds for termination include, but are not limited to, lack of use, any violation of the Terms of Service, or if Mox decides, in its sole discretion, to discontinue the service. Once your account is terminated, your right to use Mox ceases. Mox shall have no obligation to maintain any content in your account or to forward any unread or unsent messages to you or any third party. You agree that any termination of your access to Mox may be effected without any prior notice to you.

 

Confidentiality

The name, address and any other information that you provide when you sign up with Mox will not be disclosed by Mox except as permitted by this Agreement. However, Mox may disclose such information when reasonably necessary for administrative purposes, to its resellers and service providers or by the enforcement of law. Mox will not review or monitor the contents of faxes, other communications or electronic mail except as required by applicable law or legal process.

 

Warranties

You state and warrant that you are at least 18 years of age and that you possess the legal right and ability to enter into this Agreement. You expressly agree that the use of Mox Services is at your sole risk and you will be financially responsible for your use of Mox Services as well as for use of your account by others, including minors living with you and to comply with your responsibilities and obligations as stated in this Agreement. You will not rely on any representation or warranty whether expressed or implied, made by any person other than an authorised representative of Mox, in evaluating the Mox Services and/or products. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Mox Services is done at your own risk and you will be solely responsible for any damages to your computer system or loss of data that result from the download of such material and/or data.

Mox expressly disclaims all warranties of any kind whether express or implied. Mox makes no warranties that Mox Services will meet your requirements, or that Mox Services will be uninterrupted, secure, or error free, or the results that may be obtained from the use of Mox Services, or to the accuracy or reliability of any communication or transmission of data, or the accuracy of any information obtained through Mox Services or that defects in the software will be corrected. Mox makes no warranty regarding any goods or service purchased or obtained through Mox Service or any transaction entered into through Mox Services. Mox takes no responsibility for the deletion or failure to store fax, voice, email or SMS messages. No advice or information, whether oral or written, obtained by you from Mox or through Mox Services shall create any warranty by Mox.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above disclaimer of warranties may not apply.

 

Liability

Mox shall not be held liable in any way or by any means for any direct or indirect, special or consequential damages, resulting from the use or the inability to use Mox Services or from any goods or service purchased or obtained or message received or transaction entered into through Mox Services or from unauthorized access to or alteration of your transmission or data to your e-mail address, even if Mox has been advised of the possibility of such damages. Mox is not liable for any delay or failure to perform resulting directly or indirectly from any causes beyond Mox's reasonable control. Mox has no liability in regard to any change or assignment of its Phone Number as stated in clause 3 of this Agreement. Mox's liability to you or any third party is limited to $20.00 Singapore dollars. Some Jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, therefore some of the above limitations may not apply.

 

Indemnification

You agree to indemnify Mox, its parents, subsidiaries, representatives and employees from any claim or demand, including solicitors' fees, arising out of your use of Mox Services, including any violation of this Agreement by you or any other person using your account, or any claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other customers and infringement of intellectual property or other rights.

 

Notice

Notices given to you by Mox will be given by email or by a general posting on the Mox website. (www.Mox.sg)

 

Consent

Consent by Mox can only be obtained by giving notices by conventional mail. Only an authorized representative of Mox can give such consent. Communications by conventional mail must be sent to Mox Alicom Pte Ltd, 50 Playfair Road, #05-03 Noel Building, Singapore 367995

 

Effective Date

This Agreement takes effect from the date when you click the continue button during the registration process. The terms and conditions will remain operative until either you or Mox terminate the services.

 

Amendments

Mox reserves the right to change the terms and conditions of this Agreement at any time. You are responsible for reviewing regularly information posted on Mox's web site to notice such changes. Your non-termination or continued use of Mox Services after changes have been posted constitutes your acceptance of the changes.

 

Charges

You agree to pay all charges for your use of the Mox services. All charges will be in Singapore Dollars and inclusive of the goods and service tax ("GST") where applicable, or as required by law. Mox reserves the right to change prices or institute new charges for access to or use of the services at any time upon not less than seven (7) days' notice to customers. All changes will be posted by Mox on the Mox web site, and you are responsible for reviewing pricing information so posted regularly to obtain timely notice of such changes. Continued use of the Mox services or the non-termination of your Mox account after changes are posted constitutes your acceptance of the prices as modified by the posted changes.
Charges to your credit card will appear from Mox Alicom Pte Ltd.

You agree that Mox may submit charges for your periodic service fee when due, without further authorization from you, until you provide prior notice that you have terminated this authorization or wish to change your designated card. Such notice will not affect charges submitted before Mox reasonably could act on your notice.

 

Payment

Payment of your Mox account balance is due monthly, quarterly, half-yearly or yearly, dependent on your plan. If the payment method for your Mox account is by credit or debit card and payment is not received by Mox from the card issuer or its agents, you agree to pay all amounts due upon demand by Mox. Each time you use Mox, or allow or cause Mox to be used, you agree and reaffirm that Mox is authorized to charge your designated card. Your card issuer's agreement governs your use of your designated card in connection with Mox, and you must refer to such agreement (not this Agreement) with respect to your rights and liabilities as a cardholder.

If you subscribed to the Mox services pursuant to a special offer granting you a free trial period, your initial service fee will be pre-authorized against your credit card or debit card limit and will be immediately charged to your credit or debit card, without further authorization from you, upon the expiration of such free trial period, unless you provide prior notice that you have terminated this authorization. Such notice will not affect charges submitted before Mox reasonably could act on your notice.

If you subscribed to Mox services pursuant to a special offer granting a pre-paid discount for a fixed number of months, your pre-paid fees are payable in advance and are COMPLETELY NON-REFUNDABLE and will be immediately charged to your credit or debit card, without further authorization from you, unless you provide prior notice that you have terminated this authorization. Such notice will not affect charges submitted before Mox reasonably could act on your notice.

Mox reserves the right to suspend or terminate your Mox service without notice upon rejection of any card charges or if your card issuer (or its agent or affiliate) seeks return of payments previously made to Mox when Mox believes you are liable for the charge. Such rights are in addition to and not in lieu of any other legal rights or remedies available to Mox.

 

Refunds

Your account service fees are payable in advance and are COMPLETELY NON-REFUNDABLE.

 

Governing Law

This Agreement takes effect from the date when you click the continue button during the registration process, or you fax/emailed in your application form. The terms and conditions will remain operative until either you or Mox terminate the services.

  1. This Agreement is governed in all respects by the laws of Singapore;
  2. The UN Convention on contracts for the international sale of goods is expressly disclaimed;
  3. Both parties agree that any cause of action relating to this Agreement shall be brought in a Court of Singapore;
  4. If any provision of this Agreement was held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions of this Agreement shall remain in full force and effect;
  5. Mox's failure to act with respect to a breach by you or others does not waive Mox's right to act with respect to subsequent or similar breaches by you or others; and
  6. You cannot assign or transfer this Agreement and any right under this Agreement, any such attempt is void.

© 2013 Mox Singapore Pte Ltd / ACRA:198201334G